title: "Terms & Conditions — Verte Securities Limited" description: "Official terms and conditions for access to and use of the Stockity Platform." lang: "en" effectiveDate: "21 October 2025"
Terms & Conditions — Verte Securities Limited ("Company")
Effective date: 21 October 2025
The Company (Verte Securities Limited, incorporated under the laws of the Republic of Vanuatu, company number 700726) provides access to the Website (<em>stockity.com</em>) and the Stockity Mobile Application for the purpose of executing trading transactions involving the financial instruments offered on the Website, subject to the terms set forth in this agreement.
I. Introduction
Place of service: Republic of Vanuatu. By registering on the Website, the Client acknowledges acceptance of this Agreement and the Privacy Policy published on the Website, which form an integral part of this Agreement.
II. Definitions
- Account Balance — the aggregate amount of funds in the Client's Account, excluding Open Transactions.
- Assets — currency pairs, commodities, equities and stock indices made available for trading via instruments on the Website.
- Benefits — items available for purchase or exchange for Stocken in the Market.
- Bonus — funds credited to the Client's Account to increase trading capacity; a Bonus does not constitute a financial obligation of the Company.
- Client Personal Account — the restricted access area of the Website allowing the Client to use the Company's services after successful authentication.
- Client Real Account (Account) — the Client’s live account displaying real-time updates of Non‑trading Transactions, Open and Closed Trades, and other changes to the Company’s financial obligations to the Client. Account currencies include USD and EUR.
- Closed Trade — a Trade that has reached Expiry or has been closed on the Client's instruction.
- Company Server — the technological system responsible for delivering Quote feeds and processing the Client's Trade Orders.
- Demo Account — a simulation account on the Trading Platform; funds in a Demo Account do not constitute a financial obligation of the Company.
- Deposit — funds transferred by the Client to the Client's Account.
- Expiry — the moment a Trade is executed upon reaching the predetermined closing time.
- Log File — a record containing system data regarding the Company Server's operations and Client interactions with the Website.
- Market — the Client Personal Account area where Benefits may be purchased or exchanged for Stocken.
- Multiplier — the coefficient representing the ratio between Trade Value and the Client's investment; the multiplier shall not exceed 10.
- Non‑Trading Transaction — actions such as Deposits, Withdrawals and other activities outside the scope of Trading Transactions.
- Open Trade — a Trade that has not reached Expiry or been closed by the Client.
- Payment System Provider — the entity providing electronic payment services.
- Risk‑Free Trade — a Trade conducted at the Company's expense; profits derived therefrom may be freely managed by the Client and do not create a financial obligation for the Company.
- Stocken Balance — the total number of Stocken held by the Client.
- Stocken (STN) — non‑transferable, non‑convertible, non‑heritable units credited to the Client's Stocken Balance that may be exchanged for Benefits in the Market; Stocken are not securities, means of payment or currency.
- Trade — a Trading Transaction with opposing positions sharing the same identification number.
- Trading Activity — activities performed by the Client including Deposits, Withdrawals, Trading Transactions, paid Tournament registrations, Tournament account top‑ups (re‑buys), and activation of Bonuses or awards.
- Trading Mechanism — derivative financial instruments based on Assets offered by the Company on the Trading Platform (FTT and CFD), which do not require actual ownership of the underlying Assets.
- Trade Order — the Client's instruction to execute a Trading Transaction under specified terms.
- Trading Platform — the software system accessible via the Client Personal Account used to display Quotes in real time, submit Trade Orders, track execution results and perform related functions.
- Trading Transaction — an over‑the‑counter transaction involving Assets conducted between the Company and the Client in cash settlement mode.
- Trading Turnover — the cumulative total of the Client’s investments in Trades since the last Deposit.
- Trade Value — calculated as the Client’s investment multiplied by the Multiplier.
- Tournament — a limited‑duration competition offering cash prizes.
- Quote — the digital value of an Asset at a given moment.
- Withdrawal — the deduction of funds from the Client's Account and their transfer to an external account of the Client.
III. Registration and Verification
- Registration on the Website is mandatory. To complete registration, the Client must: (i) provide a valid email address and create a password; (ii) select the currency for the Account; and (iii) accept the terms and conditions of this Agreement.
- By registering, the Client represents and warrants that they are of legal age and competent to enter into this Agreement and have read, understood and accepted all provisions herein.
- To ensure lawful and secure service provision, the Company will verify the Client’s identity and submitted information. The Company may request a photograph of one of the following: (i) the Client’s passport page showing photo and personal data; (ii) the front and back of an identity card; or (iii) a driving licence. The Company may also require a recent utility bill, bank statement, scanned bank card or other documents to verify payment details or accuracy of information.
- Verification is ordinarily completed within 20 minutes after receipt of all required documents; however, the Company may extend this period up to 7 calendar days when necessary.
- Should the Client refuse to provide required documents or information, the Company reserves the right to suspend and subsequently block the Client's Account. Deposited funds may be returned only to the payment details provided at registration or withheld until verification is complete.
- The Company may request the Client’s participation in a video conference with at least 24 hours’ notice to confirm identity and document authenticity.
- By registering, the Client agrees to receive emails (including promotional content), telephone calls and SMS from the Company. The Client may unsubscribe from promotional emails at any time; requests to stop calls and SMS are subject to Company Support procedures. Transactional notifications will continue to be sent.
- Each Client is entitled to hold only one Account on the Website. Discovery of multiple Accounts linked by IP address, device, payment method or other indicators may result in cancellation of Trades and financial outcomes on all such Accounts and their blocking. The Company may request that the Client designate a primary Account. Deposits to other Accounts will be refunded to the payment method provided at registration without payment of profits and/or compensation for losses.
- If no Trading Activity occurs on the Client's Account for 90 consecutive days, a monthly service fee of $30/€30 (or equivalent) will be charged, limited to the Account Balance or deducted in accordance with clause 2.10. This fee will cease upon resumption of Trading Activity.
- The Company reserves the right to debit the entire Account Balance if no Trading Activity occurs for 6 consecutive months.
- To recover funds to an Account, the Client must contact Company Support as described in Section XIII.
IV. Fixed Time Trading (FTT)
- To open a Trade, the Client selects an Asset, specifies the investment amount and the expected direction of price movement, and sets the Trade’s expiration time.
- Trades are automatically closed upon reaching the specified expiration time.
- A Trade is deemed profitable if, at closing, the Asset Quote exceeds the opening Quote for an "up" direction or is lower than the opening Quote for a "down" direction.
- Profit is calculated as a percentage of profitability multiplied by the Client’s investment.
V. CFD Trading
- To open a CFD Trade, the Client selects an Asset, specifies the investment amount, the Multiplier, and the expected direction of price movement.
- CFD Trades are closed on the Client’s instruction or automatically: (i) by technical Stop Loss when losses reach 95% of the invested amount; or (ii) after 15 days from opening. If automatic closure occurs during a period when Trading in the Asset is unavailable, the Trade will be closed at the next available Market Quote provided by the Trading Platform.
- A CFD Trade is profitable if the closing Quote is higher than the opening Quote for an "up" direction or lower for a "down" direction.
- Profit/loss for a CFD Trade is calculated as:
Investment Amount × Multiplier × (Closing Quote / Opening Quote - 1). - A commission of 0.02% of the Trade Value is deducted from the Demo Account at opening; this commission is rounded according to account currency rules.
- A Client may hold up to 15 open CFD Trades simultaneously.
- Maximum loss on CFD Trades shall not exceed 100% of the Client’s invested amount.
- CFD Trading is permitted from Monday 07:00 UTC until Friday 21:00 UTC; outside this window, opening or closing of CFD Trades is not available. Trading on non‑business days or exchange holidays affecting the relevant Asset may be suspended.
- CFD Trading is available exclusively on Demo Accounts.
VI. Trade Transactions
6.1 Quotes
- The Client acknowledges that the sole official source of Quotes is the Company Server. Quotes displayed on the Trading Platform are indicative and may be incomplete due to connectivity issues between the Platform and the Server.
- Asset Quotes on the Platform are calculated as an arithmetic average of bid and ask prices: (bid + ask) / 2.
- If a Trade Order is executed based on a non‑market Quote, the Company shall adjust the financial result of the Trade to the prevailing market Quote at execution or cancel the Trade result.
6.2 Order Processing
- Processing of the Client's Trade Orders follows this sequence: validation on the Trading Platform, forwarding to the Company Server for further verification, processing by the Server and return of results to the Platform.
- Processing time depends on the quality of communication and market conditions; under normal circumstances processing typically requires 0–4 seconds.
6.3 Opening and Closing Trades
- Minimum investment per Trade: $1/€1 or equivalent; maximum: $1,000/€1,000 or equivalent.
- Orders to open a Trade may be rejected if submitted before the first available Market Quote at market open or if insufficient funds are available in the Client's Account.
- The Server may decline Orders in abnormal market conditions.
- A Trade is considered opened after the appropriate entry appears in the Log File; each Trade is assigned a unique identifier.
- A Trade is closed at the latest Quote recorded on the Server at the time of closing and considered complete after the closure is recorded in the Log File.
- The Company may limit the maximum number of Trades per Client in specified intervals and amend profitability percentages, investment limits and expiration periods for one or more Assets.
- System failures, unstable internet connection, power outages, exchange disruptions, illegal access attempts, force majeure events or suspension of market trading affecting an Asset may result in cancellation of Trades executed during such events.
VII. Non‑Trading Transactions
- Official methods for Deposits and Withdrawals are set forth on the Company's Website. The Client bears all risks associated with payment systems, including commissions and currency conversion fees.
- Depending on jurisdiction, payment method and transaction type, the Company may apply Deposit and/or Withdrawal fees as described: India commission 10% for withdrawals exceeding a limit within 24 hours; Indonesia 5% for similar cases; Ukraine 2%; Vietnam 10%.
- Minimum Deposit: $10/€10 or equivalent (may be reduced per local policy or promotion). Exact minimums are displayed in the Cashier section of the Client Personal Account.
- Deposits using third‑party payment details are strictly prohibited. Detection of fraudulent financial activity authorizes the Company to cancel such transactions and block Accounts.
- Withdrawal requests are submitted via the Website interface. Minimum Withdrawal: $10/€10 or equivalent (may be adjusted by Company policy). Withdrawals are processed within 3 business days of submission; actual receipt depends on payment system providers.
- Withdrawal limits: $3,000 daily; $10,000 before the end of the current week; $40,000 before the end of the current month (may be lowered depending on method).
- Withdrawals may be delayed up to 10 business days by the Company's security service after prior notice.
- Withdrawals are made to the same method and account used for Deposit. If this is impossible, alternative verified methods/accounts may be used subject to documentation.
- For AML compliance, the Company may request proof that the withdrawal account belongs to the Client, including certified copies of identity and residence documents; such documents must be provided within 14 calendar days and will be reviewed within 30 calendar days.
- The Company may refuse withdrawal requests if the Account is used as an exchange between payment systems.
- If the Client withdraws funds before reaching Trading Turnover in excess of twice the Deposit amount, a Withdrawal fee of 10% of the Account Balance or the last Deposit (whichever is greater) may apply.
- The Company is not responsible for intermediaries involved in Deposit or Withdrawal transactions.
- The Company's financial responsibility for Deposits commences upon receipt of funds in the Company's bank account or payment system account listed on the Website.
- The Company's responsibility for Withdrawals ends upon transfer of funds from the Company’s bank account or payment system account listed on the Website.
- In the event of a technical error on the Company's side during a financial transaction, the Company reserves the right to cancel such transaction and return the debited amount to the Client's Account if access to funds is available.
- The Company reserves the right to limit amounts available for Withdrawal to the total Deposits made by the Client within the preceding 30 calendar days.
- If the Company suspects fraud or deceit by the Client, the Company may block the Account immediately and suspend all Account transactions, including Deposits and Withdrawals, for up to 10 business days pending investigation. Permanent blockage and debiting of amounts equal to actual losses and gains obtained through fraudulent conduct may follow a confirmed investigation.
- Refund Policy: refunds will be processed exclusively through Non‑Trading Transactions as provided in this Section. Refunds for card deposits may be requested via support@stockity.com and are subject to availability of funds. Active Bonuses may be cancelled upon refund processing.
VIII. Bonuses, Tournaments and Promotions
- Bonuses are credited to the Client's Account in accordance with promotional program terms and are not financial obligations of the Company.
- Bonus amounts depend on specific promotion terms and/or the size of the Client's Deposit.
- Withdrawal of funds credited from Trades conducted using Bonuses may be subject to wagering requirements calculated as Bonus multiplied by a leverage factor as specified in promotion terms.
- Unless otherwise specified, each promotion grants the right to receive a Bonus only once.
- Profits derived from Trades conducted with Bonuses may be subject to withdrawal limits.
- Non‑Deposit Bonuses must be activated within 3 days of crediting.
- Clients may cancel Bonuses via the Website interface provided there are no Open Trades and no pending Withdrawal requests. Where cancellation occurs with Open Trades or pending Withdrawals, available withdrawal amounts will be calculated proportionally to the Client’s own funds relative to Total Account Balance.
- Bonuses may be debited from the Client's Account after the corresponding promotion ends.
- Only one active Bonus per Account is permitted; additional Bonuses cannot be activated until wagering requirements for the active Bonus are satisfied.
- If the Account Balance falls below the required minimum investment, the Bonus will lapse.
- Tournament participation is via virtual tournament accounts denominated in virtual currency (₮) with equal starting balances for all participants. Prize distribution follows published Tournament terms.
- Suspected fraudulent activity in Tournaments or promotions may result in review, cancellation of results, and disqualification.
IX. Market
- In the Market, each Benefit is valued in the Client's Account currency and in Stocken as determined by the Company.
- Detailed terms of use for Benefits are available in the Market.
- The Company may unilaterally revise Benefit values, modify or remove Benefits, or suspend Market access at any time.
- Benefits are provided to the Client after deduction from the Client's Account Balance or Stocken Balance and are non‑refundable.
- Benefits are intended for the Client's personal use and are not transferable to third parties.
- Market content does not constitute investment advice; all trading decisions are at the Client's discretion and risk.
X. Stocken
- Clients are permitted a single Stocken Balance. Discovery of multiple Balances linked by IP, device, payment method or other indicators may result in cancellation of Stocken.
- Stocken are credited to the Client's Stocken Balance for qualifying Trades based on investment amounts. Stocken are credited after Trade closure.
- Stocken may be cancelled where Trades are cancelled under clause 6.1.3.
- Stocken expire 90 days after specified events, as provided in the full Stocken terms on the Website.
XI. Client Risk
- The Client acknowledges that trading financial instruments involves significant risk and should assess personal financial capacity prior to trading.
- Trading Transactions performed over‑the‑counter carry higher risk than exchange‑traded products.
- The Company provides no guarantee of profit and accepts no liability for Client losses resulting from use of its services.
XII. Warranties, Liability and Force Majeure
- The Company is not a credit institution and does not engage in banking activities.
- The Company does not provide services in certain jurisdictions as listed on the Website.
- Provision of false or forged documents by the Client may result in denial of service, debiting of funds to cover actual losses caused to the Company, refusal of Withdrawals and/or denial of re‑registration.
- The Client warrants that Deposited funds are lawful and not proceeds of illegal activity. The Company may block or close Accounts and disclose information to authorities if illegal activity is suspected.
- The Client agrees to cooperate and provide documentation for AML compliance.
- Any actions by the Client or third parties that disrupt the Company's systems may result in Account suspension, service denial and debiting of funds to cover actual losses.
- The Company is not liable for losses due to unauthorized access, technical failures, attacks by third parties, or communication disruptions beyond its control.
- The Company is not liable for losses resulting from force majeure events including natural disasters, technological failures, terrorist acts, military conflicts, civil unrest, strikes, government restrictions, changes in market regulations or currency controls, and suspension of exchange trading.
- Profits obtained through use of trading bots, AI, unauthorized software or exploitation of exchange or Server vulnerabilities will not be recognized as obligations of the Company.
- In the event of Client breach, the Company may terminate the Agreement unilaterally without prior notice and apply measures including transferring the Account Balance to registration payment details and deducting actual losses and profits gained through breach.
XIII. Dispute Resolution
(See Section XIII contact and complaints procedure on the Website). The Client must first submit complaints to Company Support. If dissatisfied, the Client may escalate to the Dispute Resolution Department at complaints@stockity.com. Complaints must include full name, registered email, date and details of the disputed operation, detailed description and supporting documents where applicable. The Company will acknowledge receipt within 2 business days and respond with initial findings and a decision timeline, normally within 10 business days.
XIV. Contact
- Support email: support@stockity.id and online chat available on the Website.
- Client contact details include the registered email and phone number provided in the Personal Account.
- The Company is not liable for inaccuracies in Client contact information provided at registration.
XV. Tax
The Company is not a tax agent and will not disclose Client transaction data except upon formal request by competent authorities.
XVI. Term and Termination; Amendments
- This Agreement becomes effective upon Client registration. Rights and obligations survive termination where applicable.
- Termination may occur at the initiative of either Party, upon death or legal incapacity of the Client, or upon Company liquidation.
- The Company shall fulfill its obligations to the Client upon termination as required by this Agreement.
- The Client may terminate at any time by blocking the Account via the Personal Account interface or contacting Support after withdrawing funds.
- The Company may terminate this Agreement at any time unilaterally.
- The Company shall provide at least one month's notice prior to cessation of operations and shall pay out Client Account funds in full.
- The Company may amend this Agreement at any time; changes take effect upon publication on the Website.
XVII. Final Provisions
- The Client may not assign rights or obligations under this Agreement to third parties.
- In case of discrepancy, the English language version prevails over translations.
- This Agreement is governed by the laws of the Republic of Vanuatu and disputes shall be resolved by the competent courts of the Republic of Vanuatu.